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Fraud Prevention for Edited Orders

Take a second look at orders whose risk profile changes during editing, and pause them for review before they ship.

Written by Tom Nipravsky
Updated this week

Most edits are exactly what they look like — customers tidying up an order they just placed. Fraud Prevention is a quiet safety net for the small number of cases where an edit changes the order's risk profile in a way that's worth a second look before shipping.

Fraud prevention view

What it does

When the edit window closes, the app checks Shopify's current risk assessment for the order. If Shopify rates the order as High risk, the app pauses it for you to review instead of letting it ship straight away.

This matters because Shopify's risk assessment can change after checkout — for example, when an edit adds a new shipping address or higher-value items — and a freshly-edited order can land at a different risk level than the one that originally cleared checkout.

What happens when risk is high

When the edit window closes, one of two things happens:

  • Risk is Low or Medium: the order ships as edited. You won't see anything.

  • Risk is High: the app does two things:

  1. Places a fulfillment hold on the order so it doesn't go out.

  2. Tags the order with fraud-review-hold so it's easy to find.

The edits the customer made are kept on the order — only fulfillment is paused. From there, the decision is yours. If everything looks fine, release the hold and the order ships normally. If it doesn't, you can cancel or refund just like any other order you're not comfortable shipping.

What customers see

Nothing visible. The check runs in the background after the window closes. Customers whose risk didn't change won't notice this setting exists.

For the small number of orders that do get paused, the customer's edit looks successful to them in the moment — the rollback and review happen on your side once the window closes.

Best practice

Leave this on. It's a low-noise safety net: invisible when nothing's wrong, useful on the rare order where it is.

What's next

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